Complain… jangan tak complain!

I made an internet transaction a few days back. The parcel was supposed to arrive today. It did. The lazy-cheap-ass delivery fella came and honked his motorcycle like a were-wolf during a full moon. I heard it, but I thought it might be a neighbour’s guest… since he did not ring the door bell. By the time he rang the doorbell, I sprinted down stair to see the guy leaving. I called out for him, and the bugger saw me. But he still left!

When I told my dad about this, he said PosLaju’s delivery has been doing that recently. Instead of ringing the doorbell, they just honk and honk and honk. Then leave.

Then he bagan complaining to me, and a few guests who happened to be at my house that time. What is this? Why not just complain to PosLaju? I did.

We Malaysians like to complain. We complain this… complain that… complain about everything in Malaysia. The problem is… we complain to our friends, our spouse, our brothers and sisters, parents, and everyone… except to the relevent party.

Then we say:

  • No use one lah… they won’t improve.
  • You know lah, these selfish Cina Ah Pek/lazy Malay/sneaky Indian companies (and other racist remarks) won’t listen and improve.

This is bad. I’ve come across many people who after being mugged/robbed/snatched/extorted and still will not make police reports. Being ill-treated/short-changed by companies/businesses and only complains to friends and his mamak gangs.

Go make a proper complaint. Yeah, I know… the ‘tidak apa’ attitude is all over the place. But if there are enough complaints, we all might just see some improvement one day. That is at least better than sitting around being pessimistic about it… and getting ill-treated again the next time.
P.S. Stupid lah PosLaju. After calling them, the customer service offered to re-send the package, but I’ll have to wait 2 days – and they can only send it on Sat (it’s Tue today). Huh?! Why not send it tomorrow? Or give me a call to check if there’s anyone home before dropping by? Wouldn’t that be easier for you, and for me too, eh?

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